How To Upload a Profile Picture for Another User


Account admins can upload a profile picture and edit a user's name from the Manage Organization section.

Important Information

Only the photos of registered users (checkmark next to their name in the user list) will populate. Photos can be uploaded for all users, but until a user accepts their invite, the photo will not populate. If a user has any color envelope next to their name, they are not fully registered.

If your photo does not display as expected, please try the following:

Use a Google Chrome browser. Re-size the image to make it smaller and more square in shape. Email us at help@mytractiontools.com with your picture and we'll upload it!

To upload a profile picture

  1. Click the drop-down menu by your name/icon at the top right of the workspace.
  2. Select Manage Organization.
  3. Click the editing pad icon to the left of the trash can icon.
  4. Click Choose File.
  5. Select a file and click Save.

Another option:

  1. Click the drop-down menu by your name/icon at the top right of the workspace.
  2. Select Manage Organization.
  3. Click on the user's name.
  4. Click Edit User, on the left.
  5. Click Choose File.
  6. Select a file and click Save.
  7. Refresh your page to see the changes.

You can also edit a user's name in this same area. Refresh your screen to see changes.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.