User Management - Delete/Restore Users
Important User Information
A unique email can only be registered once per account. If a registered user profile is deleted, a new profile using the same email cannot be registered. The deleted/archived profile must be restored in order to use the previously registered email again.
Delete a User
- Click the drop-down by your name/icon
- Click Manage Organization
- Click the trash can icon to the right of the user
- Click Save to confirm the deletion
IMPORTANT: Rocks, Issues, To-do's, People Headlines, and Measurables of a deleted user will remain in their respective meetings. You will need to either re-assign them to another user or archive those items.
Note: You may have to remove the deleted user's email address, if it was ever added to the Meeting Summary Subscribers area. Please see this link for additional details: Send Your Meeting Summary to Any Email
Restore a User
IMPORTANT: If an employee is returning and will be using the same email address as before or if a registered user profile was deleted by mistake, you will not be able to send them a new invite; you must restore their original account.
- Click the drop-down by your name/icon
- Click Manage Organization
- Click the Advanced Tab
- Click Deleted Users under Archives
- Click Undelete to the right of the users name
- The restored account will utilize the same password that was set prior. Please use this link to reset the password if necessary.
- Reassign any items to the older profile which has been restored, as well as adjusting which Level 10 Meetings™ the restored account has access to and editing the Accountability Chart as needed.